What should I do if my phone is lost or stolen?

If a customer's phone is lost or stolen, there are several important steps they can take to protect their personal information and minimize potential losses. First, it is advisable to locate the phone using built-in tracking features such as Find My iPhone for Apple devices or Find My Device for Android devices. These features allow users to track their phone's location and potentially retrieve it. If it becomes clear that the phone is permanently lost or stolen, it is important to report the incident to the local authorities. This documentation can be valuable for future reference and may assist in recovering the device. Additionally, customers should contact Rogers Telephone to suspend the service associated with the lost or stolen phone. This action prevents unauthorized use, which could lead to unexpected charges. Making sure to change passwords for accounts accessed from the phone, such as email and banking apps, can also enhance security. To obtain assistance or retrieve more information about steps to take in such situations, it would be beneficial to check the relevant resources on the current Rogers web page. These pages often provide guidance tailored to customers facing issues with lost or stolen devices.