What should I do if my order is lost during shipping?

If an order from RitzCamera.com is lost during shipping, there are certain steps a customer can take to address the issue. First, it is advisable to check the shipping confirmation email for tracking information. This can provide insight into the order's status and may indicate if it has been delivered or is still in transit. It is also helpful to check with neighbors or family members, as the package may have been delivered to a nearby address. If the tracking information confirms the order is lost, the customer should review the return and refund policy available on the RitzCamera.com website. This will provide guidance on how to proceed with reporting the lost item. Typically, customers are encouraged to keep records of any correspondence related to the shipment, as this may be necessary for any claims. For further assistance, customers should look for the contact information provided on the RitzCamera.com website. This may include resources or options to help resolve issues related to lost orders. Taking these steps will help customers navigate the situation more effectively.