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RingCentral, Inc. Customer FAQ

Top Answers & How-to Guides

What is RingCentral, Inc.'s Phone Number?

The question we are asked most often is about how to talk to RingCentral, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use my existing phone number with RingCentral?

Existing phone numbers can be used with RingCentral through a process called "porting." This allows users to keep their...

Can I add more users to my RingCentral account?

Yes, users can be added to a RingCentral account by accessing the online management portal. The account administrator can go to...
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Services and Features

What services does RingCentral offer?

RingCentral provides a full array of communication and collaboration solutions, including cloud phone services, video...
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What features are included in RingCentral's plans?

RingCentral provides various plans with essential features for diverse business needs, including voice calls, video...
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Is RingCentral compatible with other communication platforms?

RingCentral supports many integrations with various communication platforms, enhancing collaboration and streamlining...
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Can I integrate RingCentral with my existing business applications?

RingCentral enables users to integrate its services with various existing business applications, enhancing communication and...
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Can I integrate RingCentral with Salesforce?

RingCentral offers integration with Salesforce, enabling users to make and receive calls within Salesforce, automatically log...
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Can I record calls using RingCentral?

RingCentral allows users to record calls for various purposes, with options for automatic or manual initiation. This feature...
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Pricing and Costs

How much does RingCentral cost?

RingCentral's pricing varies based on selected plans, user count, and extra features. They provide several tiers for different...
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Are there additional storage fees for using RingCentral?

RingCentral offers a set amount of storage with each subscription plan for call logs, recordings, and messages. Users may incur...
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Account Management

Can I use my existing phone number with RingCentral?

Existing phone numbers can be used with RingCentral through a process called "porting." This allows users to keep their...
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Can I add more users to my RingCentral account?

Yes, users can be added to a RingCentral account by accessing the online management portal. The account administrator can go to...
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What happens if I want to cancel my RingCentral service?

When canceling RingCentral service, users should review the cancellation policy and follow necessary steps via the admin...
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Device and Accessibility

What devices can I use to access RingCentral?

RingCentral can be accessed on multiple devices including desktops, laptops, smartphones, and tablets. Users can use a desktop...
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Can I access RingCentral services while traveling abroad?

RingCentral services are generally accessible while traveling internationally, provided there is a stable internet connection....
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Security and Reliability

How secure is RingCentral's communication system?

RingCentral prioritizes security by using encryption, advanced authentication, and compliance with regulations like GDPR and...
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How dependable is RingCentral's uptime and service availability?

RingCentral demonstrates strong uptime and service availability, often exceeding industry standards with its reliable cloud...
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Support and Updates

What types of businesses can benefit from RingCentral?

A diverse range of businesses, including small, medium, and large enterprises, can benefit from RingCentral's comprehensive...
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What are RingCentral’s customer support options?

RingCentral provides various customer support options, including a comprehensive online Help Center with articles, guides, and...
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What support is offered for setting up RingCentral in my business?

RingCentral provides multiple support options for businesses setting up their services, including a detailed online resource...
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How often does RingCentral update its features?

RingCentral typically updates its features quarterly, with more frequent updates for urgent improvements or new functionalities...
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We look to the RingCentral, Inc. issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
RingCentral, Inc. issues reported to GetHuman
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