Updated August 23, 2025

Ridersmall.com Customer FAQ

Recent Ridersmall.com Customer Questions

Help me with my Ridersmall.com customer service issue

Product Information

What types of products does Ridersmall.com offer?

Ridersmall.com features a diverse selection of products tailored for riders and outdoor enthusiasts, including motorcycle gear,...

Are there any warranty options for the products?

Ridersmall.com provides various warranties for its products, which differ by item and manufacturer. Warranties typically cover...

What accessories complement the products sold on your website?

Ridersmall.com features a variety of accessories tailored to enhance their main product lines. Categories include protective...

What types of warranties do you offer on your products?

Ridersmall.com offers various warranties, typically including limited lifetime, one-year, or satisfaction guarantees, depending...

Are there guides available for maintenance of products?

Ridersmall.com offers manufacturer's guidelines or manuals for many products, which can aid in maintenance. While comprehensive...

What size should I order for protective gear?

For protective gear, it is crucial to consult the manufacturer's sizing chart, as sizes vary between brands. Measure your body...

Can you provide information about the creators behind your product lines?

Ridersmall.com showcases a range of products designed by skilled creators from the riding community, featuring a blend of...

Can I track the status of my order?

Yes, order status can be tracked on the Ridersmall.com site. Customers usually get an email with a tracking number and a link....

How long does it take for my order to be shipped?

The shipping time for orders on Ridersmall.com varies by item, shipping method, and destination. Processing usually takes one...

Can I cancel or modify my order after it has been placed?

Once an order is placed on Ridersmall.com, cancellation or modification depends on its status. If processing is still ongoing,...

Does Ridersmall.com ship internationally?

Ridersmall.com does provide international shipping, but policies can differ by product and destination. It is advisable for...

What is Ridersmall.com's return policy?

Ridersmall.com has a return policy allowing returns usually within 14 to 30 days, with items needing to be unused and unopened...

How can I reset my password if I forget it?

To reset a forgotten password on Ridersmall.com, a user should go to the login page and click on the "Forgot Password?" link....

Do you provide customer service through social media platforms?

Ridersmall.com does not offer customer service through social media, instead focusing on its website. For assistance, customers...

Can I sign up for notifications about sales and new arrivals?

Ridersmall.com provides an option for customers to sign up for notifications about sales and new products. Interested shoppers...

What payment methods are accepted on Ridersmall.com?

Ridersmall.com accepts various payment methods, including major credit cards like Visa, MasterCard, American Express, and...

Are there any discounts available for bulk orders?

Ridersmall.com may offer discounts for bulk orders, including special pricing and percentage reductions. To find current...

Are gift cards available for purchase on Ridersmall.com?

Ridersmall.com may offer gift cards, but their availability can change. It is best to check the website directly for the latest...

Are there any loyalty initiatives for frequent buyers?

Ridersmall.com seeks to enhance customer satisfaction through potential loyalty programs that reward frequent shoppers with...

Is there a referral program for bringing in new customers?

Ridersmall.com does not currently have a formal referral program for new customers, but it is advised to check their website...

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