What happens if the rental car breaks down during my reservation?

If a rental car breaks down during the reservation period, several steps should be taken to ensure the situation is handled appropriately. First, the customer should refer to the terms and conditions outlined by Rentalcars.com regarding breakdown procedures, as they may vary based on the rental company and location. Typically, the first point of contact would be the rental company from which the vehicle was acquired. They usually provide a roadside assistance number that can be called for immediate help. The customer may need to provide details about the breakdown, such as the location of the vehicle and the nature of the issue. Depending on the extent of the breakdown, the rental company might arrange for a replacement vehicle or send a technician for on-site assistance. It is important for customers to document the situation as much as possible, including noting the time of the breakdown and any communication with the rental company. For specific policies and assistance, customers are encouraged to check the relevant section on the Rentalcars.com website or consult the paperwork received at the start of the rental period.