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Ray Ban Customer FAQ

Top Answers & How-to Guides

What is Ray Ban's Phone Number?

The question we are asked most often is about how to talk to Ray Ban customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Ray Ban Customer Questions

Does Ray-Ban have a warranty for lost or broken sunglasses?

Ray-Ban offers a warranty for manufacturing defects but does not cover loss or damage due to accidents or misuse. It's best to check the specific terms of the warranty included with your purchase for detailed information.
Asked Jun 17, 2025 3:27 PM

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Warranty and Returns

What is the warranty on Ray Ban sunglasses?

Ray-Ban sunglasses generally include a two-year warranty against defects in materials and craftsmanship. This warranty does not...
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What is the return policy for Ray Ban sunglasses?

Ray-Ban generally allows returns within thirty days of purchase, depending on location and offers. Items must be unworn and in...
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Shopping Information

Can I get prescription lenses for my Ray Ban sunglasses?

Yes, individuals can obtain prescription lenses for Ray-Ban sunglasses through authorized retailers or optical shops. These...
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What payment methods are accepted for purchasing Ray Ban sunglasses?

Ray Ban's official website generally accepts major credit cards such as Visa, MasterCard, American Express, and Discover, along...
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Can I find information about new Ray Ban collections?

Information on new collections from Ray Ban can be found on their official website, which is frequently updated with the latest...
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Can I find Ray Ban sunglasses in retail stores?

Ray-Ban sunglasses can indeed be found in numerous retail locations worldwide, including department stores, optical shops, and...
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How can I verify the authenticity of my Ray Ban sunglasses?

To verify the authenticity of Ray-Ban sunglasses, examine the packaging for quality, check the engraving on the lenses, inspect...
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Customization and Features

Are Ray Ban lenses polarized?

Ray-Ban does offer polarized lens options designed to minimize glare from reflective surfaces. These lenses enhance clarity and...
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Can I customize my Ray Ban sunglasses?

Ray-Ban provides customization options enabling customers to design unique sunglasses that showcase their personal style....
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Do Ray Ban sunglasses provide UV protection?

Ray Ban sunglasses are designed to effectively block harmful UV rays, including UVA and UVB, to protect eye health. They...
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What are the different frame sizes available for Ray Ban sunglasses?

Ray-Ban provides a variety of sunglasses in three main frame sizes: small, medium, and large. Small frames are ideal for narrow...
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Do Ray Ban sunglasses come with a case?

Ray-Ban sunglasses generally include a case designed to protect them from scratches and damage. The cases differ in style and...
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Care and Maintenance

What should I do if I lose my Ray Ban sunglasses?

If Ray-Ban sunglasses are lost, retrace your steps and check recent locations. For public areas, inquire about lost and found...
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How do I care for my Ray Ban sunglasses?

To maintain the quality of Ray-Ban sunglasses, clean the lenses with a microfiber cloth and an appropriate lens cleaner. Store...
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