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Radisson Club Carlson Customer FAQ

Top Answers & How-to Guides

What is Radisson Club Carlson's Phone Number?

The question we are asked most often is about how to talk to Radisson Club Carlson customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I access my Club Carlson account online?

To access a Club Carlson account online, visit the Radisson website and find the "Sign In" or "Log In" section on the homepage....

How do I update my membership information?

To update your Radisson Club Carlson membership information, log into your account on the Radisson Rewards website and access...
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Membership Benefits

What benefits come with Radisson Club Carlson membership?

Radisson Rewards membership provides various perks including point earning for stays, exclusive discounts, special promotions,...
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Are there special promotions for Club Carlson members?

Radisson Club Carlson frequently offers special promotions to its members, which can include discounts on hotel stays, bonus...
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Are there exclusive events for Club Carlson members?

The Radisson Club Carlson program organizes various exclusive events for its members, including promotions and gatherings that...
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Membership Enrollment

How do I become a member of Club Carlson?

To become a member of Club Carlson, individuals can sign up easily on the official Radisson Hotels website or via the Radisson...
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Is there a fee for joining Club Carlson?

Joining the Radisson Rewards Program, previously known as Club Carlson, is free. Members can earn points on stays and dining...
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How can I refer friends to join Club Carlson?

Radisson Club Carlson allows current members to refer friends via a unique link found in their member account. Sharing this...
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Points Redemption

What is the expiration policy for Club Carlson points?

Club Carlson points remain valid for 24 months from the last account activity, such as stays or promotions. After 24 months of...
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Can I redeem points at any Radisson property?

Radisson Rewards points can typically be redeemed at most Radisson Hotels and affiliated properties, like Radisson Blu and...
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Can I use my points at partner hotels?

Members of the Radisson Rewards Program can redeem points at various partner hotels and services, potentially increasing their...
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Account Management

How do I access my Club Carlson account online?

To access a Club Carlson account online, visit the Radisson website and find the "Sign In" or "Log In" section on the homepage....
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How do I update my membership information?

To update your Radisson Club Carlson membership information, log into your account on the Radisson Rewards website and access...
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What happens if I forget my Club Carlson membership number?

If a Club Carlson member forgets their membership number, they can recover it by checking past booking emails, logging into...
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Points Earning

How can I earn points with Club Carlson?

To earn points with the Radisson Rewards Program, members should stay at participating hotels, book directly through Radisson,...
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Can I combine Club Carlson points with other loyalty programs?

Radisson Rewards does not generally permit the merging of points with other loyalty programs. However, members can still earn...
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What types of rewards can I earn with Club Carlson?

Club Carlson members can earn a range of rewards such as free nights at Radisson hotels, experiences, gift cards, and room...
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