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What is your policy for exchanging items?

Asked 2 months ago
Pssl.com has a straightforward exchange policy that is designed to ensure customer satisfaction, although specific details can vary based on the item and circumstances. Generally, Pssl.com allows customers to exchange items that are unused and in their original packaging. The time frame for initiating an exchange usually falls within a specified period after the purchase, often around thirty days. It is important for customers to thoroughly inspect their items upon receipt, as items that have been used or damaged may not be eligible for exchange. To process an exchange, customers typically need to provide a receipt or proof of purchase. Depending on the reason for the exchange, there may be additional guidelines to follow. For the most accurate and updated information regarding the exchange policy, it is advisable to check the relevant section on the Pssl.com website. There you will find detailed instructions and any specific conditions that apply, ensuring a smooth exchange process for customers.
Answered Oct 14th 2025

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