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How can I cancel or change my order?

Asked 2 years ago
To cancel or change an order placed on Pssl.com, customers typically need to follow a few steps, as the process can vary depending on the stage of the order and the specific details involved. It is important to act quickly after placing an order, as many orders are processed and shipped very rapidly. For cancellations, customers should look for an option to manage their order within their account on the website. If there are no options available, it is advisable to check the order confirmation email for specific instructions. Some customers may find that cancellations or changes are only possible if the order has not yet been processed for shipping. If the order is already in the shipping process, it may be necessary to wait until it arrives and then return the product according to Pssl.com’s return policy. The return policy details can usually be found on the website as well. For the most accurate and up-to-date information, it is recommended to consult the current web page regarding order management or look for customer service contact information if additional assistance is needed.
Answered Oct 14th 2025

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