What are Playground Games' policies regarding game refunds or exchanges?

Playground Games, as a video game developer, does not handle refunds or exchanges directly, as these processes are typically managed by the platforms on which their games are sold, such as Xbox or Steam. Therefore, it is essential for players to familiarize themselves with the refund policies of the specific platform they used to purchase the game. Generally, most platforms offer a satisfaction guarantee or refund policy within a certain timeframe after the purchase, especially if the game is not played for a substantial amount of time. For instance, Steam users can often request a refund within two weeks of purchase, provided the game has been played for less than two hours. Xbox also has a refund policy, although it may have different criteria. It is advisable for players to review the specific terms and conditions related to refunds and exchanges on the official website of the respective platform where they made the purchase. If you seek further information on individual cases or specific situations, please visit Playground Games' official website, where there may be additional resources or information about how to proceed with your query. Understanding these policies before making a purchase will help ensure that players know their rights and options regarding refunds and exchanges.