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What should I do if I receive the wrong item?

Asked 2 months ago
If you receive the wrong item from Pillasport.com, it is essential to address the situation promptly to resolve the issue. First, carefully check your order confirmation and the item you received to ensure there has indeed been a mix-up. It is helpful to take note of any discrepancies, including order numbers and specific product details. Next, visit the current web page of Pillasport.com to familiarize yourself with their return and exchange policies. You may find specific instructions on how to return or exchange items. Typically, there will be steps outlined regarding the return process, which often includes packing the wrong item securely, including any original packaging and documentation. After you have gathered all necessary information, follow the directions provided on the website for initiating a return or exchange. It is advisable to contact Pillasport.com directly if you have further questions or need assistance. Following these steps will help ensure that you receive the correct item as quickly as possible.
Answered Oct 10th 2025

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