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Can I cancel or modify my order?

Asked 2 years ago
Pigtail Pals typically aims to provide flexibility for their customers regarding order management. If an individual wishes to cancel or modify an order, it is generally advisable to do so as soon as possible after the order has been placed. Often, changes can be made swiftly before the order is processed and shipped. However, once an order has entered the shipping phase, cancellations or modifications may no longer be possible. Customers are usually encouraged to check the specific cancellation and modification policies outlined on the Pigtail Pals website, as these policies can vary and may have particular time frames or conditions. For those who need to cancel or make changes to an order, it is best to reach out through the contact options available on the website, where further assistance can be provided regarding the next steps. For the most accurate and up-to-date information on handling orders, customers should refer to the current pages on the Pigtail Pals site that detail their policies and provide the necessary guidelines for any potential changes.
Answered Oct 10th 2025

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