What is the process for returning an item?

The process for returning an item purchased from Perry Ellis typically begins with reviewing the specific return policy, which can often be found on their official website. Generally, the company allows returns within a certain timeframe from the date of purchase, often around thirty days, but this may vary based on the specific item or promotion. To initiate the return, a customer usually needs to make sure that the item is in its original condition, which includes being unworn, unwashed, and with any tags still attached. It is advisable to keep the original packaging and receipt as these may be required to complete the return process successfully. Customers may need to fill out a return form, which can sometimes be printed from the website. Next, the customer should package the item securely to prevent any damage during shipping. Shipping costs for returns are often the responsibility of the customer unless the return is due to a defective item or an error on the part of the company. Once the return package is ready, it can be shipped back to the specified return address which is provided either on the return form or on their website. Upon receiving the return, Perry Ellis typically processes the refund or exchange within a set period, accommodating the customer's request as needed. To ensure a smooth return process, it is always a good idea to keep track of the return shipment and to follow any specific guidelines provided on the Perry Ellis website. For further details or assistance, customers might want to explore the customer service section on the current web page.