Ordering Information
How do I place an order?
To place an order on Penwa.com, visit the website to browse products, select the desired item, and add it to your shopping...
How do I track my order?
Customers can track their orders from Penwa.com by checking their email for a shipping confirmation with tracking details or by...
Shipping and Returns
Do you ship internationally?
Penwa.com does provide international shipping options for its customers, but details such as destinations, fees, and delivery...
How much does shipping cost?
Shipping costs at Penwa.com depend on factors like destination, weight, and size of items. Customers can see estimated fees...
What is your return policy?
Penwa.com provides a customer-friendly return policy that allows returns within a specified timeframe. Items must be in...
Product Information
What types of pens do you sell?
Penwa.com has a wide array of pens, including ballpoint, fountain, gel, and rollerball pens, each offering distinct features....
Are your pens eco-friendly?
Penwa.com offers a range of pens, and while many focus on sustainability, specifics can vary by model. Customers should review...