What should I do if I have a payment dispute on PayPal?
If a user has a payment dispute on PayPal, they can follow a structured approach to resolve the issue effectively. First, the user should log into their PayPal account and navigate to the Resolution Center. This section provides tools for addressing disputes, including the ability to report unauthorized transactions or request a refund for a purchase that did not meet expectations.
The user will need to select the appropriate type of dispute, such as a transaction that is unauthorized or one related to items that were not received or were significantly not as described. It is important for the user to provide as much detail as possible, including any relevant correspondence with the seller and evidence supporting their claim.
After filing the dispute, the user should monitor the situation closely. PayPal allows for communication between the user and the seller during the resolution process. If the dispute cannot be resolved amicably, the user may escalate the matter to a claim, which will engage PayPal to intervene and make a decision based on the evidence presented by both parties.
For further and updated information, users may want to check the relevant sections on PayPal's website regarding dispute resolution procedures.
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