How Do I Reschedule a PODS Pick Up?

PODS provides moving or storage services using containers. When you reserve a PODS container, it is delivered to you so that you can load it. The driver then comes and picks it up when you have already loaded it. If you encounter an inconvenience or are unavailable for the container pick up, you can reschedule the PODS pick up by contacting the customer support and getting guidelines that you can follow to reschedule the pick-up. Ensure that you reschedule the way in advance for convenience.

PODS uses containers to pack and move your belongings to the destination where you want them to be delivered. PODS is available in the United States, the United Kingdom, Australia, and Canada. PODS creates ease and convenience of moving without driving a moving truck over long distances. How much you have to pay for the container depends on the distance it has to be transported.

PODS can also provide your goods' temporary storage at their warehouse until you are ready to pick them up. When you reserve a container, it is delivered to you, and then you load your luggage, and the company picks it up for transport. If you want to reschedule, your PODS pick up, contact the customer support and follow the guidelines below.

How to Reschedule a PODS Pick Up

You will require to have a PODS account and ensure that you have an email address on the account that you can be reached. Ensure that you remember your password at all times. follow these steps to reschedule a PODS pick-up;

1. Log in to your PODS account using your username and password

2. Click on "my containers."

3. Click "my orders."

4. Look for the service line that is listed in green and click it.

5. Adjust the date of pick up on the green service line

6. You can also adjust the address of the pick-up and other placement notes.

7. Click "modify."

8. Save the changes that you have made.

9. Click the "have a Question" if you want to move to a new city.

10. The PODS live chat team will assist you in scheduling moving to a new city.

When you are rescheduling the PODS, pick up, ensure that you do so far in advance, like seven days before the pick-up date. The scheduling depends on availability. The pick-up is done after 7.00 am, and the driver will call you in advance, but you don't always have to be there when the pick-up is done.

When selecting a container, it is crucial to ensure that you pick one big enough to fit all your belongings but not too big so that your luggage does not shift or break during transport.

Benefits of Moving with PODS

The containers are safe to carry your belongings because they are reinforced with steel and are weather-resistant. PODS is relatively affordable because it saves you from driving the luggage to the new destination yourself. It is convenient because they pick up your belongings and deliver them to your destination. PODS also offers temporary storage for your belongings, which is secure.

PODS also allows you to reschedule the pick-up dates and the destinations which enable you to plan. Since PODS does not charge based on your luggage's weight, it is a relatively affordable way of moving.

PODS' disadvantage is that it is not available on all states or countries, and when renting a storage unit, you have to pay for 30 days of use even if you don't take 30 days to move your luggage. It is advisable to get many quotes to select the one that is very convenient for you.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Why does GetHuman Write How-to Guides for PODS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like PODS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reschedule a PODS Pick Up? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

PODS

Asked 4 years ago
Updated 2 years ago
Viewed 2,217,506 times
PODS
How to reschedule a PODS pick up
rescheduling the PODS pick up
reschedule the PODS pick up
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!