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Oscar Health Customer FAQ

Top Answers & How-to Guides

What is Oscar Health's Phone Number?

The question we are asked most often is about how to talk to Oscar Health customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I access my Oscar Health account online?

To log into an Oscar Health account, one should visit the official website and find the login section. Users enter their...
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Enrollment and Access

How do I enroll in an Oscar Health plan?

To enroll in an Oscar Health plan, individuals should visit the Oscar Health website to review available plans in their area...
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How do I access my Oscar Health account online?

To log into an Oscar Health account, one should visit the official website and find the login section. Users enter their...
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How do I update my personal information with Oscar Health?

Updating personal information with Oscar Health is easy via the online portal or mobile app. Members simply log in, locate...
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Insurance Plans

What insurance plans does Oscar Health offer?

Oscar Health provides a range of insurance plans, including individual and family health plans through the Health Insurance...
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What services are covered under my Oscar Health plan?

Oscar Health plans typically cover essential health services, including preventive care, primary and specialist visits,...
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Can I change my Oscar Health plan during the year?

Oscar Health permits changes to insurance plans during designated enrollment periods, primarily the annual Open Enrollment or...
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Are there additional fees for using services with Oscar Health?

Oscar Health insurance typically involves various costs such as monthly premiums, deductibles, copayments, and coinsurance....
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Network and Providers

Can I use Oscar Health outside of my network?

Oscar Health generally requires members to use in-network providers, and out-of-network care may incur higher costs or limited...
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How do I find a doctor or provider in the Oscar Health network?

To locate a doctor or provider in the Oscar Health network, individuals can use the Oscar Health website's search tool, explore...
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Are there telehealth services available through Oscar Health?

Oscar Health indeed provides telehealth services that enable members to consult with healthcare professionals remotely. This...
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Claims and Emergencies

What should I do if I need to file a claim with Oscar Health?

To file a claim with Oscar Health, members should gather all pertinent documents related to their medical services and utilize...
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What if I have an emergency while using Oscar Health?

In emergencies while using Oscar Health, members should seek immediate care, calling 911 or going to the nearest emergency room...
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Security and Support

Is my personal information secure with Oscar Health?

Oscar Health prioritizes the security of personal data through various protective measures, including encryption and compliance...
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What are the customer service hours for Oscar Health?

Oscar Health generally provides customer service during standard business hours on weekdays, but hours may differ by location....
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Payments and Cancellations

How do I cancel my Oscar Health plan?

To cancel an Oscar Health plan, one should review policy details, log into their account for management options, and consider...
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Is there a grace period for missed payments with Oscar Health?

Oscar Health generally offers a grace period for missed premium payments, which can vary by plan and location but is often...
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