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Orlando Magic Customer FAQ

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Team History

What is the origin of the name 'Orlando Magic'?

The name 'Orlando Magic' originated from a community contest and reflects the city's renowned entertainment charm, particularly...
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Who are some legendary players in Magic history?

The Orlando Magic has a storied history, highlighted by legendary players like Shaquille O'Neal, who led the team to its first...
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Does the team have an official mascot, and what is its name?

The Orlando Magic boasts an official mascot called Stuff the Magic Dragon, a beloved character known for energetic performances...
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Tickets and Attendance

How can I buy tickets for Magic games?

To buy tickets for Orlando Magic games, fans can visit the official website for current availability, pricing, and seating...
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What is the Magic's policy on ticket refunds?

The Orlando Magic's ticket refund policy states that tickets are usually non-refundable unless events are canceled or...
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Can I bring a bag to the arena, and what are the restrictions?

Orlando Magic has specific bag policies for the arena, allowing bags up to a certain size, generally not exceeding 14 by 14 by...
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Home Games

Where do the Magic play their home games?

The Orlando Magic host their home games at the Amway Center in downtown Orlando, Florida. With a capacity of around 18,000,...
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What are the policies regarding fan conduct at games?

Orlando Magic prioritizes a safe and enjoyable atmosphere at games by implementing fan conduct guidelines. Disruptive or...
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Are there family-friendly experiences during games?

Orlando Magic cultivates a welcoming atmosphere for families during games, featuring activities for all ages, interactive...
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Events and Activities

Are there any special events during the season for fans?

Throughout the season, the Orlando Magic organizes various engaging events for fans, including the annual Fan Fest, themed game...
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How can I stay updated on the team and its activities?

To keep informed about the Orlando Magic and their activities, fans should utilize the official website for news and schedules,...
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Merchandise and Food

What are the food options available at the arena?

The Amway Center provides a diverse range of dining choices for Orlando Magic fans, featuring classic arena snacks like hot...
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What merchandise can I purchase online?

The Orlando Magic's official online store provides a diverse selection of merchandise including jerseys, t-shirts, hoodies,...
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Community Engagement

How does the Magic support the local community?

The Orlando Magic actively support their local community by focusing on the needs of children and families through their Youth...
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What community programs are available for youth?

The Orlando Magic offers various youth programs aimed at development, including the Orlando Magic Youth Foundation, which...
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