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Onthefly.com Customer FAQ

Top Answers & How-to Guides

What is Onthefly.com's Phone Number?

The question we are asked most often is about how to talk to Onthefly.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Onthefly.com Customer Questions

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Flight Issues

What should I do if my flight is delayed or canceled?

When a flight is delayed or canceled, it is essential to stay calm and gather relevant information such as flight status...
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What are the cancellation policies for booked flights?

Cancellation policies for booked flights vary widely based on the airline, fare type, and timing. Refundable tickets typically...
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Booking Details

What types of flights can I book on Onthefly.com?

Onthefly.com provides diverse flight options including commercial airline tickets, charter flights, and private jets. It allows...
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Can I book a round trip flight on Onthefly.com?

Onthefly.com enables users to book round trip flights easily through its intuitive platform. Customers can input travel details...
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Can I add special requests for meals or assistance?

Users can typically submit special requests for meals or assistance when booking through Onthefly.com. This includes notifying...
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Can I choose my seat when booking through Onthefly.com?

When booking through Onthefly.com, seat selection depends on the airline and fare type. Some airlines permit seat choices...
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Payment and Fees

What payment methods are accepted on Onthefly.com?

Onthefly.com provides multiple payment options for customers, such as major credit and debit cards like Visa and MasterCard,...
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Are there any hidden fees when booking through Onthefly.com?

When booking on Onthefly.com, be aware that extra fees may apply based on specific services or requests. While the site aims...
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Travel Policies

Can I earn frequent flyer miles by booking through Onthefly.com?

While booking through Onthefly.com, travelers may earn frequent flyer miles depending on airline policies. It is important to...
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Are pets allowed on flights booked through Onthefly.com?

Flying with pets booked through Onthefly.com is subject to the specific policies of the chosen airline, including guidelines on...
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Is travel insurance available for flights booked on Onthefly.com?

Travel insurance may be available for flights booked on Onthefly.com, depending on airline policies and booking terms. Coverage...
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What should I know about luggage restrictions?

Luggage restrictions can differ greatly by airline and service type, with specific rules on size, weight, and quantity for both...
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Are there any tips for finding the best flight deals on Onthefly.com?

To find the best flight deals on Onthefly.com, being flexible with travel dates and utilizing search features, such as fare...
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