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What is your return policy?

Asked 2 years ago
The return policy of Onlinediscountmart.com is designed to provide customers with a clear understanding of the options available when they are not satisfied with their purchase. Generally, customers have a specific timeframe during which they can return items, often dependent on the type of product purchased. It is common for return periods to range from 30 days to a maximum of 90 days after receiving the order. Before initiating a return, it is important for customers to verify the exact timeframe applicable to their individual purchases. To qualify for a return, items typically must be unused, in their original packaging, and accompanied by the receipt or proof of purchase. Some items may be exempt from returns, such as personalized products or certain clearance items. In the event of receiving a damaged or incorrect item, customers should report this promptly to ensure a smooth resolution process. In most cases, customers are responsible for return shipping costs unless the return is due to an error on the part of Onlinediscountmart.com, such as a shipment of the wrong item. Refunds may be issued in the form of store credit or back to the original method of payment, depending on the customer's preference and the policy of the company. For the most accurate and detailed information regarding the return policy, customers are encouraged to review the specific section dedicated to returns on the Onlinediscountmart.com website, which will provide the latest updates and guidelines.
Answered Oct 9th 2025

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