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One Potato Customer FAQ

Top Answers & How-to Guides

How do I Contact One Potato Customer Service?

The question we are asked most often is about how to talk to One Potato customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about One Potato customer service, get an answer now.
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Recent One Potato Customer Questions

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Meal Options

What types of meals do you offer?

One Potato provides a wide range of meal kits catering to different tastes, including meat and vegetarian options. Their kits...
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Can I customize my meal plan?

One Potato allows some degree of meal plan customization, offering options for various dietary needs, such as vegetarian or...
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What are the ingredients used in your meals?

One Potato focuses on creating delicious meals using high-quality ingredients, including fresh produce, lean proteins, and...
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How often do you update your menu?

One Potato frequently updates its menu to provide variety and enhance customer satisfaction. These updates often feature...
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Do you offer vegetarian or vegan options?

One Potato provides a variety of vegetarian and vegan meal options, featuring fresh vegetables, plant-based proteins, and whole...
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Do you offer meal plans for families?

One Potato provides tailored meal plans for families, offering nutritious and tasty options that cater to various preferences...
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Delivery and Storage

How does the delivery process work?

One Potato's delivery process allows customers to select a preferred date when ordering. Fresh ingredients are prepared and...
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What is the shelf life of your meals?

One Potato meals usually last five to seven days in the refrigerator for optimal freshness. For longer storage, freezing...
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How can I store the meals after delivery?

To store One Potato meals after delivery, keep them in the refrigerator if not cooked right away and leave them in their...
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How can I track my order?

Customers can typically track their One Potato orders through a confirmation email that includes tracking details or by logging...
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Food Safety

What should I do if I have food allergies?

Individuals with food allergies must be cautious when selecting meals from One Potato. They should thoroughly check ingredient...
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What is your cancellation policy?

One Potato features a flexible cancellation policy allowing customers to cancel or pause their meal plans with adherence to...
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Payment and Feedback

What are your payment options?

One Potato provides several payment methods to suit different customer preferences, including major credit cards and possibly...
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Do you ship internationally?

One Potato currently does not offer international shipping, as they focus on meal delivery within the United States to maintain...
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How can I leave feedback about my meals?

Customers can share their feedback about One Potato meals through several channels, including reviews on the website after...
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We look to the One Potato issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
One Potato issues reported to GetHuman
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