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Olay Customer FAQ

Top Answers & How-to Guides

What is Olay's Phone Number?

The question we are asked most often is about how to talk to Olay customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Information

How do I choose the right Olay product for my skin type?

To select the appropriate Olay product, one should evaluate their skin type—oily, dry, combination, or sensitive—and consider...
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What types of products does Olay offer?

Olay provides a wide selection of skincare offerings tailored to various skin types and issues, particularly known for...
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What ingredients are in Olay products?

Olay offers a range of products with ingredients that differ based on formulations and purposes. Common ingredients include...
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Can Olay products be used by all skin types?

Olay offers a diverse selection of products tailored for various skin types, including oily, dry, combination, and sensitive...
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What is the shelf life of Olay products?

The shelf life of Olay products typically lasts about three years if stored correctly, but factors like light and heat can...
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Cruelty-Free and Ingredients

Are Olay products cruelty-free?

Olay claims to be committed to ethical testing and does not test on animals. However, due to legal requirements in some...
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Are there any instructional videos available for Olay products?

Olay provides various resources, including instructional videos on their website and social media. While there may not be a...
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Sustainability

Does Olay provide samples or trial sizes?

Olay occasionally provides samples or trial sizes of their products, allowing customers to test them before making a full...
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How is Olay committed to sustainability?

Olay demonstrates its commitment to sustainability by advancing environmentally friendly practices, focusing on sustainable...
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Purchasing and Promotions

How can I purchase Olay products online?

To purchase Olay products online, one can visit the official Olay website or popular retailers like Amazon, Walmart, and...
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Does Olay have any promotions or discounts available?

Olay often has various promotions such as seasonal sales, special product offers, and bundle discounts. To find the latest...
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How can I find Olay products in retail stores?

To locate Olay products in stores, one can use the store locator on the Olay website by entering their location. Olay items are...
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How can I get involved in Olay promotions?

To participate in Olay promotions, regularly visit their website and social media for updates on contests and offers....
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Returns and Reactions

What is Olay's return policy?

Olay generally permits returns of unopened products within about thirty days of purchase, requiring proof of purchase. For...
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What should I do if I have an allergic reaction to an Olay product?

In case of an allergic reaction to an Olay product, one should stop using it immediately, cleanse the area gently, and monitor...
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