Novell provides a variety of support resources for users to aid in their experience with its products. Users can access an expansive knowledge base, which includes articles on common issues, troubleshooting tips, and best practices related to Novell’s software solutions such as NetWare, GroupWise, and ZENworks. Additionally, forums and community discussions offer opportunities for users to connect with one another, share insights, and seek assistance from peers who may have faced similar challenges.
For technical support, users can explore documentation that is dedicated to different products, which often includes installation guides, release notes, and upgrade instructions. There may also be product updates and patches available that users can download to enhance functionality or resolve known issues.
Furthermore, training programs and resources, including tutorials and webinars, are available to help users improve their proficiency with Novell's software. It is always a good idea to visit the official Novell website, where one can find the most current resources and any contact information that may be needed for more specialized support.