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Novartis Customer FAQ

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What is Novartis's Phone Number?

The question we are asked most often is about how to talk to Novartis customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Medication Information

What types of medications does Novartis offer?

Novartis provides a wide array of medications in several therapeutic areas, including oncology, cardiovascular issues,...
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How can I find a Novartis product's prescribing information?

To access the prescribing information for a Novartis product, visiting their official website is recommended. They have a...
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What are the most common diseases treated by Novartis products?

Novartis Pharmaceuticals addresses a wide range of health issues, including cardiovascular diseases, various cancers, central...
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Are Novartis medications available for purchase online?

Novartis medications cannot be purchased directly online, as they require a prescription from a healthcare provider and must be...
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Safety and Quality

How does Novartis ensure the safety of its drugs?

Novartis prioritizes drug safety through a detailed process that includes preclinical and clinical trials, rigorous monitoring...
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How does Novartis handle intellectual property?

Novartis places high importance on intellectual property as it supports innovation and protects R&D investments. By utilizing...
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Research and Innovation

Where can I find information about Novartis clinical trials?

To find information about Novartis clinical trials, visit their official website, which details ongoing and completed studies,...
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What innovations is Novartis currently researching?

Novartis is focused on innovative research including biologics and targeted therapies for conditions like cancer and autoimmune...
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What role does Novartis play in addressing antibiotic resistance?

Novartis actively contributes to combating antibiotic resistance by investing in innovative research and development of new...
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Patient Support

What is the process for reporting side effects of Novartis medications?

Novartis encourages patients and healthcare providers to report side effects of its medications to ensure safety and monitor...
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Does Novartis offer patient assistance programs?

Novartis provides patient assistance programs to help individuals with financial difficulties access their medications. These...
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Does Novartis provide support for patients?

Novartis is committed to enhancing patients' lives through various support resources including educational materials, treatment...
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Corporate Responsibility

How does Novartis participate in global health initiatives?

Novartis is involved in global health initiatives by collaborating with various organizations, offering affordable medicines,...
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What is Novartis's stance on sustainability?

Novartis views sustainability as a vital aspect of its operations and strategy, focusing on environmental and social...
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Where can I find Novartis annual reports and financial information?

Novartis offers annual reports and financial data on its official site, primarily in the Investor Relations section. This area...
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Does Novartis engage in philanthropic efforts?

Novartis is committed to philanthropic efforts aimed at improving global health by enhancing access to medicine. The...
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