Northwest Airlines Customer FAQ

Top Answers & How-to Guides

How do I Contact Northwest Airlines Customer Service?

The question we are asked most often is about how to talk to Northwest Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any travel restrictions or visa requirements?

Yes, Northwest Airlines has travel restrictions and visa requirements that passengers need to comply with. The specific restrictions...
Ask any question you have about Northwest Airlines customer service, get an answer now.

Recent Northwest Airlines Customer Questions

I need a copy of the invoice for my flight so that I can submit it to my employer for reimbursement.

We understand your need for proof of travel. If you bought your ticket online from Northwest Airlines' website, a receipt should have been sent to your email right after purchase. If you can't locate that, trying logging into your account on the Northwest Airlines website to view your past flight details. Also, you might find helpful information on your bank statement if you used a credit or debit card for the purchase. If you are still unable to locate your invoice, please contact the airline directly as they should be able to provide you with a copy.
Asked Mar 13, 2024 6:26 PM

Help me with my Northwest Airlines customer service issue

Booking a Flight

How do I book a flight?

To book a flight with Northwest Airlines, you can visit our website and use the online booking system to search for available flights,...

Special Assistance

How do I request special assistance for passengers with disabilities?

To request special assistance for passengers with disabilities, you can contact our customer service team and provide details about...

Online Check-in

Can I check in online?

Yes, you can check in online for your Northwest Airlines flight. Online check-in is available starting 24 hours prior to your departure...

Baggage Allowance

What is the baggage allowance?

The baggage allowance for Northwest Airlines varies depending on the ticket type and destination. For domestic flights, most passengers...

Forms of Payment

What are the accepted forms of payment?

Northwest Airlines accepts various forms of payment for ticket purchases and additional services. We provide a hassle-free experience...

Frequent Flyer Program

Is there a frequent flyer program?

Yes, Northwest Airlines offers a frequent flyer program called "Northwest WorldPerks." This program allows travelers to earn miles...

In-flight Services

What are the available in-flight services?

Northwest Airlines offers a range of in-flight services to enhance passengers' travel experience. Our services include complimentary...

Traveling with Pets

Can I bring my pet onboard?

Yes, Northwest Airlines allows passengers to bring their pets onboard. However, there are certain restrictions and guidelines that...

Flight Policies

What is the airline's policy for delayed or canceled flights?

Northwest Airlines understands the inconvenience caused by delays or cancellations and has established a comprehensive policy to assist...

Travel Restrictions

Are there any travel restrictions or visa requirements?

Yes, Northwest Airlines has travel restrictions and visa requirements that passengers need to comply with. The specific restrictions...
We look to the Northwest Airlines issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Northwest Airlines issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!