What do I do if I have a power outage?

If you experience a power outage while being a customer of North American Power, there are several steps you can take to handle the situation effectively. First, check if your neighbors are also without power. This can help determine if the outage is localized to your residence or a larger area. If it appears to be affecting your entire neighborhood, it may be related to external factors or the utility infrastructure. Next, ensure that your home is safe. Unplug sensitive electronic devices to prevent damage from potential surges when the power returns. It is also advisable to keep a flashlight handy and avoid opening the refrigerator or freezer too frequently to maintain the cold temperature inside. For reporting the outage, North American Power typically provides information regarding the best channels to report issues on their official website. There may be a dedicated section for outages that offers details on how to report them, as well as updates on restoration times. Monitoring their website can also keep you informed about ongoing power restoration efforts. Staying patient is essential, as restoration efforts can take time, especially in severe weather conditions or when dealing with significant damage to the grid.