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Nixon Watches Customer FAQ

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What is Nixon Watches's Phone Number?

The question we are asked most often is about how to talk to Nixon Watches customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Nixon Watches Customer Questions

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Product Information

What types of watches do you offer?

Nixon Watches features a broad selection of timepieces, including analog, digital, and hybrid watches. Their designs cater to...
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How can I find my watch size?

To find the right watch size, measure both the case size of a well-fitting watch and your wrist size. Case sizes generally...
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Can I customize my watch?

Nixon Watches provides various customization options for select models, allowing personalization in features like bands, case...
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What materials are used in your watches?

Nixon Watches uses high-quality materials such as stainless steel, polycarbonate, silicone, leather, nylon, and titanium,...
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Are your watches water-resistant?

Nixon offers a range of watches with varying degrees of water resistance suited for different activities. While some are rated...
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Care and Maintenance

How do I care for my Nixon watch?

To care for a Nixon watch, regular cleaning with a soft cloth and occasional deeper cleaning with mild soap is recommended....
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Is there a way to authenticate my Nixon watch?

To verify the authenticity of a Nixon watch, examine the packaging, craftsmanship, movement, weight, model number, and serial...
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Do you offer a repair service?

Nixon Watches does not handle repairs directly but provides customers with guidance for servicing. They suggest checking the...
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Warranty and Policy

What is your warranty policy?

Nixon Watches offers a limited warranty, generally lasting two years for defects in materials and workmanship. However, it...
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Can I sign up for a newsletter?

Nixon Watches provides a newsletter that offers updates on products, promotions, and news. You can generally sign up via their...
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How often do you release new collections?

Nixon Watches usually launches new collections multiple times each year, aligning with seasonal trends like spring and fall....
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Ordering and Shipping

Where can I find authorized retailers?

To locate authorized retailers for Nixon Watches, visiting the official website is recommended. The site features a store...
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How do I track my order?

To track an order from Nixon Watches, customers usually receive a confirmation email with a tracking number and a link. They...
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What is the return policy for watches?

Nixon Watches allows returns within thirty days, provided the item is unworn and in original packaging. Certain items may be...
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Are there promotional discounts available?

Nixon Watches frequently provides promotional discounts and special deals, particularly during holidays and major shopping...
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