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Nexmo Customer FAQ

Top Answers & How-to Guides

What is Nexmo's Phone Number?

The question we are asked most often is about how to talk to Nexmo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create a Nexmo account?

To create a Nexmo account, visit the Nexmo website and select the sign-up option. You will need to input your name, email, and...

How do I monitor my account usage on Nexmo?

Users can monitor their Nexmo account usage through the dashboard, which displays metrics like message volumes and call logs....
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Services Offered

What services does Nexmo offer?

Nexmo, now part of Vonage, provides various communication services including Programmable SMS for global messaging, Voice API...
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How can I use Nexmo for SMS messaging?

To use Nexmo for SMS messaging, one must create an account, obtain an API key and secret, set up a virtual phone number, and...
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Can I use Nexmo for voice calls?

Nexmo, also known as Vonage APIs, offers voice calling capabilities through their Voice API, allowing users to make and receive...
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Can Nexmo be used internationally?

Nexmo, now Vonage API, supports international communication services like SMS and voice, enabling users to connect globally....
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Pricing and Limitations

What is the pricing structure for Nexmo services?

Nexmo, now Vonage API, has a flexible pay-as-you-go pricing model for various communication services like messaging and voice....
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Are there any limitations on the number of messages I can send?

Nexmo has limits on message sending that depend on account type, service, and country. Standard accounts face usage limits and...
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Account Management

How do I create a Nexmo account?

To create a Nexmo account, visit the Nexmo website and select the sign-up option. You will need to input your name, email, and...
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How do I monitor my account usage on Nexmo?

Users can monitor their Nexmo account usage through the dashboard, which displays metrics like message volumes and call logs....
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What is the process for verifying my phone number with Nexmo?

To verify a phone number with Nexmo, now Vonage API, you must create an account, access the dashboard, and select the...
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Integration and Development

What programming languages are supported by Nexmo?

Nexmo, now known as Vonage APIs, supports several programming languages such as Python, Java, Ruby, PHP, C#, and Node.js. With...
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How do I integrate Nexmo with my application?

Integrating Nexmo into your application requires several steps, including creating an account, obtaining API credentials,...
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What documentation is available for developers using Nexmo?

Nexmo, now Vonage API, provides extensive documentation for developers, covering various services like SMS, voice, and video....
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Support and Security

What types of support does Nexmo provide?

Nexmo offers diverse support options including comprehensive online documentation, a community forum for user engagement, and...
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What security measures does Nexmo have in place?

Nexmo, part of the Vonage Communications Platform, employs various security measures, including encryption protocols and...
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How do I handle errors or issues with Nexmo services?

To address errors or issues with Nexmo services, one should check the Nexmo dashboard for alerts, consult the API documentation...
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