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Newton Running Customer FAQ

Top Answers & How-to Guides

What is Newton Running's Phone Number?

The question we are asked most often is about how to talk to Newton Running customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Philosophy

What is the philosophy behind Newton Running shoes?

The philosophy of Newton Running shoes centers on promoting natural running and reducing injuries by mimicking barefoot...
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How do Newton Running shoes differ from traditional running shoes?

Newton Running shoes prioritize a natural running experience by promoting midfoot or forefoot strikes through their unique...
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What is the Newton Running shoe technology?

Newton Running shoe technology focuses on enhancing natural running and performance through innovative features like...
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Usage and Suitability

Are Newton Running shoes suitable for all types of running?

Newton Running shoes cater to various types of running by promoting a natural running style, focusing on midfoot and forefoot...
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Can I use Newton Running shoes for races and competitions?

Newton Running shoes are suitable for races and competitions due to their versatile design and technology that supports...
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Are Newton Running shoes suitable for trail running?

Newton Running shoes are mainly designed for road and natural surface running but can be suitable for some trail running...
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Customer Service

What is the return policy for Newton Running shoes?

Newton Running generally has a return policy allowing returns of unworn shoes within thirty days of purchase, requiring proof...
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Where can I find a store that sells Newton Running shoes?

The official Newton Running website features a store locator tool that helps customers find nearby retailers selling their...
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Do Newton Running shoes come with a warranty?

Newton Running shoes usually include a limited warranty that protects against defects in materials and craftsmanship but...
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Care and Maintenance

Can I use custom insoles with Newton Running shoes?

Custom insoles can indeed be used with Newton Running shoes, as the design allows for extra space. Many runners appreciate the...
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Are there specific care instructions for different terrains?

Newton Running advises on caring for shoes used on different terrains. For road running, clean the shoes with a damp cloth and...
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What is the best way to break in my new Newton Running shoes?

To effectively break in new Newton Running shoes, start by wearing them for short periods, like around the house or brief...
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Do you have recommended maintenance practices for Newton Running shoes?

To optimize the performance and longevity of Newton Running shoes, regular cleaning with a soft brush or damp cloth is...
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How can I ensure I have the right fit for my running shoes?

To find the right fit for running shoes, it is important to measure your foot length and width, and try shoes later in the day...
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We look to the Newton Running issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Newton Running issues reported to GetHuman
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