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New England Patriots Customer FAQ

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Game Day Information

What are the game day procedures at Gillette Stadium?

At Gillette Stadium, game day procedures include arriving early for traffic and parking, with gates opening hours before the...
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What should I know about parking at the stadium?

For New England Patriots games, parking at Gillette Stadium is essential for fans. There are various options like general, VIP,...
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What are the health and safety protocols at games?

The New England Patriots prioritize fan and staff safety by enforcing health measures that may change according to health...
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Are there family-friendly activities during games?

The New England Patriots offer a variety of family-friendly activities at Gillette Stadium, including entertainment before the...
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What are the tailgating policies at the stadium?

The tailgating policies for New England Patriots games allow designated parking area use five hours before kickoff, supporting...
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Tickets and Merchandise

How do I buy tickets for the Patriots games?

To obtain tickets for New England Patriots games, fans should primarily visit the team's official website for direct purchases....
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What merchandise is available for fans?

The New England Patriots provide fans with a diverse selection of merchandise, including jerseys, hats, clothing, collectibles,...
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How do I access my season tickets?

To access season tickets for the New England Patriots, holders can visit the official website and log into their account using...
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Stadium Tours and Events

Can I tour Gillette Stadium?

Gillette Stadium offers fans the chance to take guided tours that showcase the venue's inner workings, including the field and...
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Can I book a corporate event at Gillette Stadium?

Gillette Stadium does provide various spaces for corporate events, accommodating meetings and conferences with modern amenities...
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Fan Engagement

How can I join the Patriots fan club?

To join the fan club of the New England Patriots, one should visit patriots.com. This site offers details on membership options...
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How can I get player autographs?

Fans of the New England Patriots can acquire player autographs by attending training camp, home games, or special events like...
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Community and Sponsorship

Are there any sponsorship opportunities?

The New England Patriots offer various sponsorship options for businesses, including stadium signage and community initiatives....
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What community service initiatives does the team support?

The New England Patriots actively engage in community service, focusing on youth education, health, wellness, and local charity...
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Watching Games

How do I watch games if I'm not attending in person?

For fans unable to attend Patriots games, options to watch include local CBS or NBC affiliates for Sunday games, NFL Game Pass...
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What is the team's history and achievements?

The New England Patriots, founded in 1960, originally as the Boston Patriots, have a distinguished history in the NFL. Key...
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