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NetSuite Customer FAQ

Top Answers & How-to Guides

What is NetSuite's Phone Number?

The question we are asked most often is about how to talk to NetSuite customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is it possible to add users to my NetSuite account?

Adding users to a NetSuite account is straightforward for administrators. They can do so under the "Setup" menu by navigating...
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General Information

What is NetSuite and what services does it offer?

NetSuite is a cloud-based ERP system that helps businesses manage operations efficiently through a variety of integrated...
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What industries does NetSuite cater to?

NetSuite serves various industries including retail, wholesale distribution, manufacturing, professional services, and...
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What are NetSuite's pricing plans?

NetSuite's pricing plans are not clearly listed and can vary greatly based on several factors like required modules, user...
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Getting Started

How can I get started with NetSuite?

To begin with NetSuite, one should understand its features and invest in training through online programs and community...
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Is there a free trial available for NetSuite?

NetSuite generally does not offer free trials but provides personalized demonstrations to showcase its features. Potential...
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What resources are available for learning how to use NetSuite?

NetSuite offers various resources for learning the platform, including the Learning Center for training courses, the...
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Customization and Features

Can I customize my NetSuite dashboard?

Yes, NetSuite dashboards can be tailored to meet individual user needs. Users can modify their dashboards by changing the...
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Can I integrate NetSuite with other software?

NetSuite supports integration with various software, enhancing its capabilities through APIs and pre-built connectors in the...
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Is it possible to add users to my NetSuite account?

Adding users to a NetSuite account is straightforward for administrators. They can do so under the "Setup" menu by navigating...
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Can I access NetSuite on mobile devices?

NetSuite can indeed be accessed on mobile devices using its dedicated mobile application, compatible with both iOS and Android....
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Data Management

How does NetSuite handle data security?

NetSuite prioritizes data security through a multifaceted approach, employing secure data center infrastructure and strict...
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What are the system requirements for using NetSuite?

NetSuite's system requirements mainly involve having a reliable internet connection and using up-to-date web browsers like...
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How can I migrate my data to NetSuite?

Migrating data to NetSuite requires a thorough assessment of the existing data, cleaning it, and mapping it to the new system....
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Support and Updates

What type of customer support does NetSuite provide?

NetSuite provides multiple customer support options, including an online help center with articles and tutorials, a community...
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How often does NetSuite release updates?

NetSuite generally issues updates biannually, in the spring and fall, introducing new features and enhancements. The timing may...
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