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Nerf Customer FAQ

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What is Nerf's Phone Number?

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Recent Nerf Customer Questions

slide on my nerf rival kronos XVIII-500 jammed open on the first time. Cannot get it to go back into firing position. All balls have been removed so nothing is jammed in. Reset button does nothing. How do I get it to release?

It sounds like there might be an issue with the internal mechanisms of your Nerf Rival Kronos XVIII-500. Here are some steps to potentially resolve your issue: 1. Check to ensure that there isn't any hidden debris or obstruction causing the jam. 2. If the blaster's slide has been pushed back and locked, you may try manually pushing the slide forward. 3. Apply a slight twist while pushing the slide forward, or gently shake the blaster to see if that works. Make sure not to force it too hard, as that could cause potential damage. If these steps do not work, there might be a mechanical fault that requires manufacturer repairs.
Asked Mar 25, 2024 4:24 PM

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