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Neighborhood Parcel Customer FAQ

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What is Neighborhood Parcel's Phone Number?

The question we are asked most often is about how to talk to Neighborhood Parcel customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Neighborhood Parcel Customer Questions

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Tracking and Delivery

What is the estimated delivery time for parcels?

Estimated delivery times for parcels can differ significantly based on destination, shipping method, and carrier. Options...
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Can I schedule a pickup for my packages?

Neighborhood Parcel provides package pickup services, which can be scheduled via their website. Specific availability may vary...
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Can I track my parcel once it has been shipped?

Yes, you can track your parcel after it has been shipped via Neighborhood Parcel by using a tracking number provided to you....
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Shipping Services

What services do you provide for businesses?

Neighborhood Parcel caters to businesses with several tailored services, including shipping for domestic and international...
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What shipping carriers do you work with at Neighborhood Parcel?

Neighborhood Parcel collaborates with prominent shipping carriers like FedEx, UPS, and USPS, offering a variety of services to...
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Do you offer international shipping?

Neighborhood Parcel offers international shipping services through various carriers, with options depending on factors like...
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Are there options for rush shipping?

Yes, Neighborhood Parcel generally provides rush shipping options to accommodate urgent delivery requests, utilizing various...
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Shipping Preparation

What types of packaging materials are available?

Neighborhood Parcel provides a wide variety of packaging materials, including corrugated boxes, bubble mailers, and padded...
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Are there weight or size restrictions for shipping?

Neighborhood Parcel has weight and size limits for shipping packages, usually between seventy to one hundred pounds and...
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How do I prepare my items for shipping?

To prepare items for shipping, choose a sturdy box or envelope that fits well, wrap fragile items with protective materials,...
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How can I ensure my package is secure while shipping?

To ensure package security during shipping, use a strong box, cushion items, seal with quality tape, label clearly, and...
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Shipping Issues

What documentation do I need for shipping internationally?

When shipping items internationally, it is crucial to have the right documents such as a commercial invoice and a customs...
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How do I handle lost or damaged packages?

To deal with lost or damaged packages from Neighborhood Parcel, verify shipment details and check tracking information. If the...
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Shipping Costs

How can I avoid additional shipping fees?

To circumvent extra shipping fees through services like Neighborhood Parcel, consider optimizing package weight and size,...
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Do you offer any loyalty programs or discounts?

Neighborhood Parcel offers loyalty programs and discounts, which can differ by location. They provide opportunities for...
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