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What should I do if I have an accident while renting?

Asked 5 months ago
If a customer experiences an accident while renting a vehicle from NU Car Rentals, it is crucial to remain calm and prioritize safety. The first step is to ensure that all occupants are safe and to seek medical assistance if anyone is injured. Next, the customer should move the vehicle to a safe location if possible and contact local authorities to report the accident. It is also important to gather all relevant information, including the names and insurance details of any other parties involved and photographs of the vehicles and accident scene. NU Car Rentals typically requires customers to notify their office as soon as possible about the incident. Customers should review the rental agreement for specific procedures regarding accidents and insurance coverage. This may include information about filing a claim or any applicable fees. It is advisable to check the current web page for additional details and contact information related to accidents during the rental period.
Answered Jul 12th 2025

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