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How do I cancel an order?

Asked 2 years ago
To cancel an order placed through NCIX.com, it is important to act swiftly as the ability to cancel depends on the order status. If the order is still in processing and not yet shipped, customers typically have the option to cancel it directly through their account on the website. Logging into the account and navigating to the order history section should provide relevant options for cancellation. If the order has already shipped or is in the process of being shipped, it may be necessary to follow the return process instead of a cancellation. Generally, NCIX.com provides a straightforward return policy allowing customers to return unwanted items within a specified period, typically within thirty days of receiving the order. The steps for returning an item can be found in the returns section on the website. For customers who need immediate assistance or clarification, it is advisable to consult the website for specific instructions regarding order cancellation and returns. The website should have detailed information and resources that can guide users through the process.
Answered Aug 1st 2025

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