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What is the process for suspending my Movistar service temporarily?

Asked 5 months ago
The process for temporarily suspending Movistar service typically varies depending on the specific country you are in, as Movistar operates in various regions including Spain, Chile, Peru, Mexico, and Argentina. Generally, customers may have the option to suspend their service for a specific period, particularly if they are traveling or facing temporary financial difficulties. In most cases, customers can initiate the suspension of their service by accessing their online account through the Movistar website or mobile app. Usually, there will be a dedicated section for account management that allows for service suspension. Customers may need to fill out a form, providing relevant information such as their account details, the reason for the suspension, and the desired duration of the suspension. It is essential to note that fees or conditions may apply, depending on the terms of service in the specific country. Customers are encouraged to review the policies to understand any implications fully. Additionally, if customers have any doubts or need more detailed guidance, the Movistar website would provide the most accurate and updated information regarding this service.
Answered Jul 8th 2025

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