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What is your return policy?

Asked 2 years ago
Mothernature.com has a return policy designed to be fair and accommodating for customers. Generally, they allow returns for most products within a specific time frame, which is typically thirty days from the date of purchase. In order to qualify for a return, items should be unused and in their original packaging, along with any tags or labels still attached. Certain items, such as opened supplement bottles or perishable goods, may not be eligible for return due to safety and hygiene concerns. To initiate a return, customers usually need to follow a defined procedure, which may involve obtaining a return authorization. It is essential for customers to keep the original receipt or proof of purchase, as this will be needed when processing the return. Once the item is received and inspected, a refund is typically issued to the original payment method or store credit may be offered. For more specific details on the return process, or to understand any exceptions that may apply, customers are encouraged to check the current policies outlined on the Mothernature.com website. It is a good practice to familiarize oneself with these policies prior to making a purchase, ensuring a smooth experience in case a return is necessary.
Answered Sep 21st 2025

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