We apologize for any confusion. This could be due to an error in labeling or packaging. Monster Cable strives to ensure all products are accurately described and labeled, but in rare instances, mistakes may occur. If you believe you've received a product that doesn’t match its description, it is recommended to return it to the place of purchase. There should be a standard policy in place for resolving such issues. Please double-check product descriptions and specifications prior to purchase to ensure you're buying the correct item.
Asked Mar 4, 2024 5:25 PM