What should I do if my order is lost during shipping?

If an order is lost during shipping, it is important to take specific steps to resolve the situation. First, one should carefully track the order using the tracking information provided at the time of purchase. This information is often available on the Modnique.com website, where customers can check the status of their shipments. Should the tracking information indicate that the package is lost or has not moved for an extended period, the next step involves gathering all relevant details about the order. This includes the order number, the date of purchase, and any correspondence related to the transaction. Once all necessary information has been collected, it is advisable to consult the current web page on Modnique.com for their specific policies regarding lost orders. The website may provide guidance on what to do next and outline any necessary procedures to follow. Generally, customers may need to report the issue through the provided contact methods on the site, but it is good to verify the available options directly on the Modnique website. They typically offer support in navigating issues like lost packages, ensuring that customers receive assistance in resolving the situation efficiently.