What should I do if I receive the wrong item?

Receiving the wrong item can be understandably frustrating. If this occurs, there are several steps that can be taken to resolve the situation. First, it is advisable to carefully review your order confirmation and shipping details to confirm what was originally ordered. This helps to clarify any discrepancies between what you expected and what was delivered. Next, it is recommended to visit the Modnique.com website to look for their return and exchange policy. Many retailers offer clear guidelines on how to proceed with returns, including instructions on how to initiate the return process. Typically, customers are expected to notify the retailer about the discrepancy, often within a specified time frame, so it is best to act promptly. After contacting Modnique regarding the issue, they may provide instructions for returning the incorrect item, and they should assist you in getting the correct item shipped to you. If you are uncertain of the procedure, checking the customer service section of the website will often provide valuable information. This ensures that you are following the appropriate steps to resolve the issue efficiently.