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What should I do if I need assistance during my ride?

Asked 4 months ago
If you find yourself in need of assistance during your ride while utilizing Modivcare services, it is generally advisable to communicate directly with your transportation provider or driver. Most drivers are trained to assist passengers and address any concerns that may arise during the journey. You can express your need for help or any specific issues you may be facing. In addition, it may be beneficial to plan ahead by ensuring that your transportation provider is aware of any special requirements or assistance you may need prior to your ride. If there are particular concerns such as accessibility, mobility aids, or medical needs, it is important to communicate these when scheduling the transportation. If the need for assistance is more urgent or involves an emergency situation, calling local emergency services would be the most appropriate action. Remember to check the current webpage for Modivcare for specific guidelines, contact details, or resources related to your ride that may help in such situations. Knowing what to expect and how to communicate your needs can enhance your experience with the transportation service.
Answered Jul 24th 2025

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