Microsoft - Zune Support Customer FAQ

Top Answers & How-to Guides

How do I Contact Microsoft - Zune Support Customer Service?

The question we are asked most often is about how to talk to Microsoft - Zune Support customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I play games on my Zune?

No, you cannot play games on your Zune. The Zune device was solely designed to be a portable media player. It allows you to store,...
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Compatibility

Can I use my Zune with a Mac computer?

No, the Zune software is not compatible with Mac computers. It is only compatible with Windows operating systems such as Windows XP,...

Supported Formats

What formats of music and video files does Zune support?

The Zune supports multiple formats of music and video files, providing a versatile entertainment experience. For music files, the Zune...

Resetting

Is it possible to reset my Zune to its factory settings?

Yes, it is possible to reset your Zune to its factory settings. To do this, go to the Settings menu on your device and select Device....

Wireless Connectivity

Can I connect my Zune to wireless networks?

Yes, you can connect your Zune to wireless networks. The Zune device is equipped with built-in Wi-Fi capabilities, allowing you to...

Zune Pass

What is Zune Pass and how does it work?

Zune Pass is a subscription service offered by Microsoft for their Zune media player. It allows users to access an extensive library The service operates on a monthly fee basis and offers a variety of subscription options. Subscribers can enjoy unlimited access to millions of songs and thousands of videos, ad-free and on-demand. They have the freedom to create personalized playlists, discover new music, and explore a diverse range of genres. Moreover, Zune Pass also offers users the ability to keep up to 10 tracks per month, even if their subscription expires. This "10 songs to keep" feature adds more value to the service and ensures that users can permanently enjoy some of their favorite tracks. Overall, Zune Pass provides a comprehensive and convenient music and video experience for Zune users....

Syncing

Is it possible to sync my Zune with multiple computers?

Yes, it is possible to sync your Zune with multiple computers. However, it is important to note that syncing your Zune with multiple...

Gaming

Can I play games on my Zune?

No, you cannot play games on your Zune. The Zune device was solely designed to be a portable media player. It allows you to store,...

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