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How can I troubleshoot performance issues on my Microsoft Surface?

Asked 5 months ago
Troubleshooting performance issues on a Microsoft Surface can involve several steps, as various factors may contribute to decreased performance. The first step is to ensure that the device is running the latest version of the Windows operating system. Updates often contain important performance improvements and bug fixes, so checking for updates regularly can be beneficial. Users can navigate to Settings, then Update & Security, and select Windows Update to check for any available updates. Another important aspect to consider is the available storage space. If a Surface device is running low on storage, it can significantly slow down performance. Users should check their storage usage through Settings and consider removing unneeded files, applications, or temporary data to free up space. It is also helpful to manage startup programs, as too many applications starting simultaneously can impede performance. Users can access the Task Manager by right-clicking the taskbar and selecting Task Manager, then the Startup tab, to disable unnecessary programs from starting when the device powers on. Running the built-in performance troubleshooter can also provide valuable insights. This can be accessed by searching "Troubleshoot" in the search box, clicking on Troubleshoot settings, and selecting Additional troubleshooters to run specific performance-related troubleshooting options. If the device has recently installed new software, uninstalling it may resolve performance issues, especially if the software is incompatible or resource-intensive. Lastly, checking for malware or viruses using an antivirus program is crucial, as these can severely impact performance. Security software can be used to conduct a full system scan to identify and remove any threats. If these troubleshooting steps do not resolve the issues, users may wish to search the official Microsoft website for further resources, including potential hardware issues or more advanced troubleshooting techniques.
Answered Jul 12th 2025

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