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What should I do if I have an accident?

Asked 3 months ago
In the unfortunate event of an accident, it is important to remain calm and take several key steps to ensure safety and proper documentation. First, check for injuries, both for yourself and anyone else involved. If there are any serious injuries, it is essential to call emergency services immediately. Next, move to a safe location if the vehicle is operable and it is safe to do so. This could mean pulling the vehicles to the side of the road to avoid further accidents. If the vehicles cannot be safely moved and traffic is a concern, turn on hazard lights and set up warning triangles if available. Once safety is ensured, it is vital to document the scene of the accident. This includes taking photographs of the vehicles, the damage, the surrounding area, and any relevant signs or signals. Exchange information with the other parties involved, including names, contact information, insurance details, and license plate numbers. Additionally, collect information from any witnesses, as their statements may be valuable later. After gathering all necessary information, you might want to notify your insurance company about the accident as soon as possible. This allows them to guide you through the claims process and offer assistance regarding repairs and any medical issues that may arise. If a police report is filed, ensure that you obtain a copy, as this can be critical for your insurance claims. Following the accident, keep track of any medical treatments and associated costs, as this information may be necessary for claims related to injuries. Lastly, for further guidance related to insurance claims or specific stipulations applicable to the accident, looking at MetroMile's website may provide useful information or contact details for additional support. It is always advisable to stay informed about your coverage and policies in these situations.
Answered Aug 21st 2025

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