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Can I change or cancel my order after placing it?

Asked 4 months ago
Once an order is placed through Meituan, it can sometimes be challenging to modify or cancel it, as this largely depends on the merchant's policies and the current status of the order. Generally, if the order has not yet been confirmed or has not entered the preparation stage, there may be an option to cancel or change it. However, if the order is already being processed or has been dispatched, such changes might not be possible. Meituan offers a user-friendly app interface where you can check the status of your order and see if any cancellation or modification options are available. If you want to attempt a cancellation or change, it is recommended to navigate to your order history or details within the app. Additionally, the specific terms and conditions regarding order management may vary by the individual merchant, as they set their own policies within the Meituan platform. For the most accurate and up-to-date information, it is a good idea to visit the Meituan website or explore the app, as they provide detailed resources and contact information for further assistance regarding your order.
Answered Aug 11th 2025

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