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Megaupload.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Megaupload.com Customer Service?

The question we are asked most often is about how to talk to Megaupload.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What happens if I forget my password for Megaupload.com?

To recover a forgotten password on Megaupload.com, users should go to the login page and click the "Forgot Password" link. They...

How can I contact customer support for issues related to my account?

To obtain assistance regarding account issues on Megaupload.com, users should check the official site for customer support...
Ask any question you have about Megaupload.com customer service, get an answer now.
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Recent Megaupload.com Customer Questions

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File Uploading Guidelines

What types of files can I upload on Megaupload.com?

Megaupload.com supports various file types, such as documents, images, audio, and video formats. Users can upload PDFs, JPEGs,...
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Is there a maximum file size limit for uploads?

Megaupload.com imposes varying maximum file size limits for uploads depending on the user's account type. Free users face...
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Is there a limit to the number of files I can upload?

Megaupload.com does impose limits on file uploads, which vary by account type. Free accounts usually face stricter rules...
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Are there any restrictions on the types of content I can upload?

Megaupload.com imposes certain restrictions on uploaded content, prohibiting copyrighted materials without permission, as well...
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File Management

How long will my files stay on Megaupload.com?

The length of time files remain on Megaupload.com depends on the user's account type and activity. Free accounts risk deletion...
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Can I access my uploaded files from multiple devices?

Yes, Megaupload allows users to access their files from any device as long as they log in to their account. This feature...
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How do I delete files I no longer need from Megaupload.com?

To remove unwanted files from Megaupload.com, users must log in to their account. They can find their uploaded files in the...
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Can I track who accesses my shared files?

Megaupload.com does not offer any features for tracking who accesses shared files, focusing instead on file hosting and sharing...
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Security and Privacy

Are my uploaded files private and secure?

Megaupload prioritizes the privacy and security of uploaded files, utilizing secure servers and encryption methods. However,...
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What happens if my uploaded files violate copyright laws?

When files uploaded to Megaupload.com infringe copyright, the service may act on notices from copyright owners. This could lead...
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What privacy policies do you enforce regarding user data?

Megaupload.com prioritizes user data privacy and has policies outlining data collection, usage, storage, and protection. These...
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What security measures does Megaupload.com have in place for users?

Megaupload.com prioritizes user security through various measures, including strong authentication and possible two-factor...
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Premium Features

Can I earn money by sharing files on Megaupload.com?

Megaupload.com primarily functions as a file hosting and cloud storage service without a direct income model for sharing files....
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Can I share my uploaded files with others, and how?

Users can share their files on Megaupload.com by generating a unique download link after uploading. This link can be copied and...
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Are there premium membership options available on Megaupload.com?

Megaupload.com provides premium membership options that enhance user experience with faster download speeds, no waiting times,...
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Are there mobile applications available for Megaupload.com?

Currently, Megaupload.com does not provide any official mobile applications for users. The service is mainly accessed via web...
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Account Support

What happens if I forget my password for Megaupload.com?

To recover a forgotten password on Megaupload.com, users should go to the login page and click the "Forgot Password" link. They...
Read more

How can I contact customer support for issues related to my account?

To obtain assistance regarding account issues on Megaupload.com, users should check the official site for customer support...
Read more
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