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Mediacom Customer FAQ

Top Answers & How-to Guides

What is Mediacom's Phone Number?

The question we are asked most often is about how to talk to Mediacom customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Mediacom customer service, get an answer now.
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Recent Mediacom Customer Questions

how do i get a copy of my medeacom internet plan with wifi 360 pro they sent me but I never wanted it or ever opened the box but been charging me $15 per month for the last year. I was told it was free.

To address the charge for the Wi-Fi 360 Pro that you did not want, you should check your account details or billing statements. We recommend reviewing any communication you received regarding its installation or subscription, as well as terms related to the service. For further assistance, please refer to the most up-to-date contact information provided on this page.
Asked Sep 6, 2025 5:18 AM

I want to talk to Customer Service in the United States

We're sorry, but the assistant can only provide written responses and is not able to redirect you to live telephone customer service representatives. However, we advise you to navigate to the MediaCom Communications Corp. website and seek out their customer service phone number. They have customer service representatives available to speak with you. Alternatively, you can use their live chat service if you prefer text communication. They strive to solve your queries promptly and effectively. Thank you.
Asked Apr 6, 2024 5:23 PM

Help me with my Mediacom customer service issue

We look to the Mediacom issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Mediacom issues reported to GetHuman
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