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Magellans.com Customer FAQ

Top Answers & How-to Guides

What is Magellans.com's Phone Number?

The question we are asked most often is about how to talk to Magellans.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a physical store location?

No, Magellans.com does not have a physical store location. As an online retailer, we solely operate through our website magellans.com....
Ask any question you have about Magellans.com customer service, get an answer now.
Contact Magellans.com customer service

Order Tracking

How do I track my order?

You can easily track your order by visiting our website and logging into your account. From there, you can view your order status and...
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Subscription Management

How can I unsubscribe from your mailing list?

To unsubscribe from our mailing list, you can click the "Unsubscribe" link at the bottom of any email you have received from us. You...
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Rewards Program Sign-Up

How do I sign up for your rewards program?

To sign up for our rewards program, simply visit our website and click on the Rewards Program tab. From there, you can follow the prompts...
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Newsletter Sign-Up

How do I sign up for your newsletter?

To sign up for our newsletter, simply visit our website and look for the newsletter sign-up section. Enter your email address and any...
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Returns and Exchanges

Can I return or exchange an item?

Yes, Magellans.com has a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, you can easily...
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Payment Methods

What payment methods do you accept?

At Magellans.com, we offer a variety of convenient payment methods to enhance your shopping experience. For your ease and security,...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to most countries worldwide. We understand that our customers may be travelling or living abroad,...
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Phone Orders

Can I place an order over the phone?

Yes, you can place an order over the phone at Magellans.com. Our customer service team is available to assist you with placing an order,...
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Shipping Policy

What is your shipping policy?

Our shipping policy at Magellans.com aims to provide our customers with a seamless and convenient shipping experience. We offer various...
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Price Match Guarantee

Do you offer a price match guarantee?

Yes, at Magellans.com, we take pride in offering competitive prices and exceptional value to our customers. We understand that finding...
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Return Policy

What is your return policy?

Our return policy at Magellans.com is designed to ensure our customers' satisfaction. If you are not completely happy with your purchase,...
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Physical Store Location

Do you have a physical store location?

No, Magellans.com does not have a physical store location. As an online retailer, we solely operate through our website magellans.com....
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Help me with my Magellans.com customer service issue

Ask any question you have about Magellans.com customer service. We will do our best to get you answers right away.
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