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MacSales.com Customer FAQ

Top Answers & How-to Guides

What is MacSales.com's Phone Number?

The question we are asked most often is about how to talk to MacSales.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment methods does MacSales.com accept?

MacSales.com accepts various payment options including major credit cards like Visa, MasterCard, American Express, and...

Do I need to create an account to make a purchase?

You do not have to create an account to purchase from MacSales.com, as guest checkout is available. However, having an account...
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Recent MacSales.com Customer Questions

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Order and Shipping

What should I do if I receive a defective item?

If a customer receives a defective item from MacSales.com, they should first confirm the defect and then review the return...
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Can I cancel or modify my order?

Customers may be able to cancel or change their orders if they act quickly while the order is still processing. Once an order...
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How long does shipping take?

Shipping durations for MacSales.com orders vary based on factors like shipping method, destination, and season. Domestic...
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Does MacSales.com ship internationally?

MacSales.com provides international shipping for customers outside the United States, allowing access to their range of...
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Can I track my order on MacSales.com?

You can track your order on MacSales.com through a confirmation email that includes tracking details. This email provides a...
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What shipping carriers do you use?

MacSales.com employs several shipping carriers, including FedEx, UPS, and the United States Postal Service, to ensure efficient...
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Products and Services

What products does MacSales.com offer?

MacSales.com, also known as OWC MacSales, specializes in a variety of products for Apple users, including memory and storage...
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What is the warranty on MacSales.com products?

MacSales.com generally provides a limited warranty lasting three years for most OWC products, reflecting their quality....
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Can I personalize or customize my order in any way?

MacSales.com allows for some customization of products, particularly regarding upgrades to storage and memory. Options may...
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Are there any bulk purchase discounts available?

MacSales.com provides bulk purchase discounts mainly for businesses, schools, and organizations needing multiple items....
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Payments and Accounts

What payment methods does MacSales.com accept?

MacSales.com accepts various payment options including major credit cards like Visa, MasterCard, American Express, and...
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Do I need to create an account to make a purchase?

You do not have to create an account to purchase from MacSales.com, as guest checkout is available. However, having an account...
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Does MacSales.com offer any discounts or promotions?

MacSales.com frequently has discounts and promotions that enhance the buying experience. These may involve seasonal sales or...
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Return and Support

What is MacSales.com's return policy?

MacSales.com offers a customer-friendly return policy, allowing returns within thirty days of receipt for most items in...
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How do I submit a technical support request?

To submit a technical support request via MacSales.com, users should visit the support section on the website, where they can...
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