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What is your return policy?

Asked 2 years ago
Lulalu.com has a flexible return policy designed to ensure customer satisfaction. Items purchased from Lulalu, typically, can often be returned within a specific timeframe from the date of purchase. Generally, the items should be in their original condition, which means they should be unused, unwashed, and with all original tags and packaging intact. Lulalu encourages customers to check the product description or the returns section on their website for detailed information regarding the specific item you wish to return. When initiating a return, it is important to follow the provided instructions, which likely include obtaining a return authorization and shipping instructions. Depending on the circumstances, customers may be responsible for return shipping costs, although exceptions may apply, particularly if the item was defective or incorrect. Refunds are usually processed in the original form of payment once the returned items are received and inspected. To ensure you have the most accurate and up-to-date information, customers should refer to the current return policy on the Lulalu website or the specific product page for any variations or additional terms regarding returns.
Answered Aug 2nd 2025

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